CSI Complex Systems provides a wide range of global maintenance and support services, which allows for immediate technical support around the clock and throughout the world. Our global reach includes support centers in New York, Madrid, Bogotá, Kuala Lumpur and Bangkok. Our helpdesk provides banks with the assistance and tools they need to ensure maximum quality, security and performance of their BankTrade solutions.
CSI's comprehensive Maintenance program is designed to protect our customers' investment and reduce total cost of ownership. Customers have access to new releases of BankTrade for technology updates and additional functionality. These updates also include full compliance with regulatory standards such as SWIFT.
Our Service and Maintenance program ensures the extended life of the application.
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