Demands for Open Account trading solutions increase. CSI continues to enhance its P.O./DocPrep solutions to meet the automation needs of Open Account trading including ERP integration.

CSI becomes first market vendor to provide Real-Time Data Management with TradeStats.

Additional requirements for Platform Independence result in IMS and UDB support.

Customer Concentric Approach results in:
- Automated Quality Assurance Department
- Training Unit
- New Help-Desk Procedures
- CRM-Tradesync for On-line Help, Think Subsystem, Content Library, Q&A

Customer Concentric Approach results in:
- Decentralization of Functional & Technical Support
- Help Desk & Project Management
- Regional Business Units (EMEA, NA, Ibero-America, ASPAC)

Browser-based architecture leads to the Self Service Model.

A redesigned Project Management Methodology includes the Site Survey Approach and Fixed Bid implementations.

CSI is awarded 8 patents for its developed technologies.

Advents in mobile technology result in BankTrade working with WAP and palm-tops.

BankTrade becomes the first web-enabled Trade Finance back office solution providing banks the inherent benefits of internet solutions. (java & HTML)

Vision of Global Roll-outs leads to the creation of :
- BT2BT Communications
- One touch processing
- End-2-End Processing
- Imaging & Workflow Enhancements

New trade initiatives emerge such as STP and Bolero. BankTrade and ClientTrade become Bolero enabled and certified.

Internet continues to become a major business channel. ClientTrade is born as a web-banking version of Customer Bridge. (CSI’s PC based front-end solution developed in 1989)

BankTrade becomes the first Trade Finance system to achieve “Swift Ready Gold” status.

Banks begin exploring Enterprise-Wide Automation concepts. BankTrade’s Multibank/Multibranch functionality evolves into the Hub-Spoke-Sprocket model (including Multicountry), to run on one single installation and database.

A CSI sister company is created to handle the increasing demand and evolution of Document Preparation for Trade Logistics. (DocPrep, ERP/PO Integration)

Platform Independence is achieved. CSI now protects the bank’s investment & separates the IT and Business Strategies while providing vertical scalability. Platforms include: Windows NT, HP, Sun, & RS6000 and all platforms work with any relational database. (Oracle, MS/SQL, Informix, etc)

CSI is one of the first providers of a corporate front-end TradeFinance solution linked to the back office. (DOS then Windows)

CSI is incorporated and becomes the first provider of a back office system for Trade Finance. CSI becomes a pioneer in Trade Finance automation.